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Discreet Packaging
Shop worry-free with our non-branded packaging.
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Free shipping
Free shipping for order over $69
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Customer service
7/12 customer service
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100% Payment Secure
100% secure shopping guarantees your buyer rights
Online Sex Toy Order Questions
What kind of sex toy should I buy?
We know that buying an adult toy is a personal endeavor that requires research and thought. We've put together a helpful guide to sex toys to help you figure out what you'd like to try.
Where can I shop for the most popular adult products?
This is a great question. Finding the right toy can be hard. Starting by shopping our best sellers makes is a lot easier finding the best product for you. Check out these collections:
What items do you have?
Our selection is wide and varied to please a range of women, men, and couples. We offer traditional dildos, vibrators, clitoral stimulators, masturbatory toys for men, accessories, lube, and much more.
I need some advice about sex and/or making a purchase. Can you help?
Of course! Call or email us about any product questions or concerns.You can send us an email at service@sikxtoa.com.
Company Information
Why should I trust XSIKXTOA.COM?
Great question! We have been trusted by over 1,000,000
shoppers. For over 20 years we have been shipping orders fast and
discreetly to our customers. For your peace-of-mind, we offer a 1 year
guarantee on all of our products. Our company is located in Colorado.
All orders are shipped by us. Meaning, we will not share your order
information with any other fulfillment centers.
How will the charge show on my credit card statement?
Your card will be billed as Luminous Whisper INC.
How can I pay for my adult toys?
We accept Master Card, Visa, Pay Pal, Apple Pay, Google Pay, American Express, Venmo
How do I contact customer service?
Please see our contact us page. You will find our phone number, email and office hours.
I have a Sikxtoa Coupon Code where do I enter the coupon code?
Once you Proceed to Checkout, your coupon code can be entered on the checkout page. The code can be entered in the coupon code field on the checkout page. Once the code is entered you will see the discount for the Sikxtoa coupon code automatically applied to the total. Limit one coupon code per order.
Shipping
Is your packaging discreet?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
CHANGES TO THIS PRIVACY POLICY
How will you ship my sex toy order?
How long will it take for me to receive my order?
Typical delivery is a fast 3-10 days. Our team works hard to get your order shipped as fast as possible. Most orders ship the same day you place your order.
Do you offer free shipping?
Yes! Just order $69+ and your order will ship free. This is for US orders only.
How can I track my order?
Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages as well as the tracking website. Tracking information is also available in your Order Details page.
Returns
What happens if I receive a defective item?
If you receive a defective item, you will NOT need to send it back to us. Within 30 days, contact our customer service department via email or phone. Let us know what the issue is and we will happily send you a replacement free of charge. Yes, it really will be that easy.
How does your 1 year guarantee work?
If the product is defective and breaks, we will be happy to replace it for you, for up to 1 year after the original purchase date. A flat shipping fee of $9.99 will apply to replacements over 30 days old, and to any exchanges. Shipping fees will vary for international customers, or for those looking for expedited delivery options.
I don't like the item I bought. What can I do?
If you receive your order and are simply not satisfied with the product, you may contact us within 30 days to exchange it for another item. To ensure hygiene and safety, we only accept returns and exchanges for products that are unopened, unused, and in their original packaging.